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Course Outline
- Stairway to heaven model - sequence ( attunement, contact, contract, dialogue - influence, arrangements, bridge to the future) of effective communication.
- Principles of establishing clear contracts and business boundaries, (based on principles developed by Carl Rogers) with which you will avoid the pitfalls of the drama triangle and power games.
- Power games and drama triangle games in business: countering, identifying roles (savior, persecutor, victim) and exiting the game.
- How the dynamics of emotional escalation and the model of constructive confrontation, designed on the basis of nonviolent communication - Marshall Rosenberg's NVC.
- The ABCD model of your emotions and very practical techniques for managing yourself and managing a difficult situation and difficult relationship, designed on the basis of Rational Behavioral Therapy
- Managing yourself on the "inner stage" ("blind spots" - Johari windows and "flashpoints") and the leader's "outer stage", making the self real and emotions and action (from conflict to interaction)
- Versatile Leadership - a model of comprehensive leadership, four dimensions of understanding of one's behavior and actions, on the internal stage, and four dimensions of managing oneself and relationships on the external stage.
- 3 E Fair Process
- Outcome Based Thinking model - Thinking in terms of the outcome, what I want to achieve, in communication, leadership and management processes.
- Thinking through the other person's decision-making process, ( problems and challenges and personal interests and business goals and what objections arise from at the various stages of the decision-making process), with the goal of selecting the right logical and rational, from which a business case can be derived and a return on investment. The ability to explain cause and effect, enriched with arguments emotional ("hot" system and "cold" system, i.e. fast and slow path according to Nobel laureate in Nobel laureate in economics Daniel Kahneman) to effectively influence a change in people's beliefs and people's actions
- Situational leadership model according to Blanchard
Requirements
No prior knowledge is required for this training
14 Hours
Testimonials (2)
Explains well the topic.
Gilbert Pineda - Quartzelec Ltd (Philippines Branch)
Course - Leadership 101
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