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Course Outline
1. Creating synergies - Management 3.0 - introduction
2. Management 3.0 - models of cooperation
- Energize People - if people "want to want", then the whole team has a chance to work quite well
- Empower Teams - so that they want to make decisions independently
- Align Constraints - let's aim at one goal
- Develop Competence - so that they want to is one thing, but be able to do it is another
- Grow structure - let's foster self-organization of the team as a system
- Improve Everything - let's learn through experiments
- Leader - coach, mentor, facilitator and styles of cooperation in the team
- Generations in the market and models of cooperation
3. Communication and cooperation
- Communication - what is communication style and why is it important in effective communication of goals, motivating and interacting with team and co-workers and subcontractors
- Components of effective communication - common position, argumentation, persuasion, paraphrasing and feedback
- Assertiveness
- Effective communication - tools and techniques
4. Clear goal setting and task delegation
- Goals and why it is important to understand them together
- Defining goals - how to formulate goals so they can be understood
- Effective communication of goals and objectives
5. Measurability of goals and objectives
- Measurability of goals - a product approach to project organization
- Measurability of goals - an approach based on defining the business value - user story
- Accountability criteria for goals and objectives - acceptance criteria
6. Planning, monitoring and verification
- Planning effective activities - iterability, defining and estimating requirements in the context of consistency of goals and tasks
- Monitoring the implementation of goals and tasks
- Accounting for achievement of goals and tasks
- Change management and communication
7. Effective cooperation in the team - creating attitudes responsible for results - toolbox of a modern manager
- The team and the team development cycle
- Roles in the team
- Shaping attitudes, commitment and responsibility for implementation
- Decision-making processes and the path to consensus
- Effective meetings
- Argumentation and persuading others
- Conflicts and how to deal with them
- Creative thinking, problem solving and forming attitudes improving in a team - techniques and tools
- Facilitation - the basis for creating accountability for the project
8. Motivation and reciprocal motivation
- Motivation - what is a stick, a carrot and a hamburger?
- Financial and non-financial aspects of motivation
- Delegation - why it motivates
- Motivation techniques and tools
- When was the last time you did something that would motivate your boss and your co-workers?
9. Summary - good and bad practices in communication
Requirements
The training requires no additional preparation.
14 Hours
